Privacy Policy

Overview
At Expertis Solutions Inc. (referred to as “Expertis,” “we,” “our,” or “us”), your privacy is our priority. We are dedicated to safeguarding your personal information while providing exceptional recruitment and staffing services. This Privacy Policy outlines how we collect, use, and protect your information in compliance with Quebec’s Law 25 (Loi 25), GDPR, PIPEDA, and other applicable privacy laws.

Scope
This Privacy Policy applies to all personal information we collect, use, and disclose during our business activities, including through our website and recruitment services, which for the purposes of this Privacy Policy includes https://expertissolutions.com/ and any other website operated by Expertis Solutions Inc. It does not apply to any third-party websites that are linked to or may link from our website.

Collection of Personal Information
We collect personal information necessary for recruitment and staffing services information directly from you, third-party sources (e.g., references, LinkedIn profiles), or publicly available resources permitted by law, such as:

  • Name, contact information (email, phone number, address).
  • Desired job title(s).
  • Professional skills.
  • Education.
  • Desired rate of pay.
  • Resume / CV.
  • LinkedIn profile URL.
  • Documented previous experience at Client.
  • Profile picture / headshot.
  • Work format preferences.
  • Availability.
  • Tax classification.
  • References and other information provided by you or third parties.
  • Any other information required to match candidates with job opportunities.
 

Identifying Purposes
We use your personal information for purposes including but not limited to:

  • Assessing your suitability for employment opportunities.
  • Communicating with you about job openings and recruitment processes.
  • Facilitating client-candidate matches.
  • Complying with legal and regulatory requirements.

 

Consent
We obtain your consent before collecting, using, or disclosing your personal information, except where otherwise permitted or required by law. Expertis may also obtain personal information about you from third parties. However, Expertis only obtains such personal information from other organizations (e.g., your bank, credit scoring agencies, or other third-party service providers) when you provide Expertis with the account numbers, social security or social insurance numbers, passwords, or other credentials required to retrieve such personal information and for the purpose of providing you with Expertis’ services.
Expertis may share personal information amongst its affiliates for the purposes set out in this Privacy Policy.
If you provide personal information about others (including any personal information of your clients, third parties, or third-party job candidates), you confirm that you have obtained all necessary consents to disclose such personal information to Expertis. You also confirm that you allow Expertis to process such personal information in accordance with this Privacy Policy.
By providing us with your personal information, you consent to its use as described in this Privacy Policy. You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us.

Limiting Collection
You have the right to choose whether or not to provide personal information to Expertis Solutions Inc. However, please note that if you choose not to provide the required personal information, we may be unable to deliver certain services or fulfill specific requests. Your decision to withhold information may limit our ability to match you with job opportunities, communicate effectively, or comply with legal obligations related to our services.

Accuracy
You are responsible for ensuring that any personal information you provide to Expertis is truthful, accurate, reliable, and complete. Providing false, misleading, or incomplete information may impact the services we are able to provide.
Furthermore, you confirm that the information you provide does not infringe the rights of others, including but not limited to privacy rights or intellectual property rights.
Expertis will retain data provided by you if you (or your organization) remain a subscriber of the Expertis Website in good standing, in accordance with the Expertis Terms of Use. Expertis will retain and use your personal information as necessary to comply with legal obligations, resolve disputes, and enforce agreements with Expertis.

Limiting Use, Disclosure, and Retention
We may disclose your personal information to:

  • Clients seeking candidates for employment.
  • Service providers assisting in our business operations (e.g., IT support, cloud storage).
  • Legal or regulatory authorities, as required by law.

We do not sell or lease your personal information to third parties.
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.

Safeguards
We implement appropriate technical, organizational, and physical safeguards to protect your personal information against unauthorized access, use, or disclosure. These measures include data encryption, secure storage, and restricted access.
Expertis limits access to personal information to employees, contractors, and agents who need it to provide our services. Recipients of personal information are bound by strict contractual confidentiality obligations. Employees may face disciplinary action or termination if they fail to meet these obligations.
While we strive to protect your personal information, the Internet is not inherently secure, and we cannot guarantee absolute security at all times. Transmission of personal information over the Internet is at your own risk, and we encourage you to provide such information only within a secure environment.
If Expertis becomes aware of a data breach involving your personal information, we will notify you and the Commission d’accès à l’information (CAI) as required by law.

Your Rights
Under Quebec’s Law 25, you have the right to:

  • Request copies of your personal data. We may charge you a small fee for this service.
  • Request corrections to inaccurate or incomplete information.
  • Withdraw consent to the use of your information.
  • Request the deletion or anonymization of your information.
  • Restrict processing of your personal data.
  • Object to processing of your personal data.
  • Request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make the request, we have one month to respond to you. To exercise your rights, please contact us using the information provided below.

Where Your Personal Information is Stored
At present, Expertis uses servers located in Canada. Personal Information may also be stored outside of the jurisdiction in which you live, if a third-party provider or other entity to whom Expertis shares personal information in accordance with this Privacy Policy is located outside of that jurisdiction.
Before sharing your personal information, Expertis ensures that third-party providers:

  • Use the information only for the purposes specified by Expertis.
  • Implement appropriate safeguards to protect the confidentiality and security of your data.
  • Do not access or use your information for purposes beyond those agreed upon.

Personal information may also be transferred to another organization in the event of a corporate transaction involving Expertis or its providers. Such transfer will only occur if the parties have entered into an agreement under which the collection, use and disclosure of the Personal Information is restricted to those purposes that relate to the business transaction.
By providing personal information to Expertis, you consent to its storage on servers as described above.
If you have concerns about where your personal information is stored, please contact the Privacy Officer using the contact information provided below.

Individual Access
Expertis Solutions Inc. is committed to transparency regarding the storage and processing of your personal information. Upon request, we can provide a list of third-party service providers that host your personal information and the countries where their servers are located.
To make such a request, please contact us using the information provided in the Contact Information section below.

Cookies
Cookies are small text files stored on your device by websites you visit. They are widely used to make websites work more efficiently and provide information to the website owners.
Expertis Solutions Inc. uses cookies to enhance your browsing experience, analyze website traffic, and improve our services. By using our website, you consent to our use of cookies as described in this Privacy Policy. You can manage your cookie preferences through the cookie bar available on our website. This cookie bar allows you to adjust your preferences, and we will not collect any cookies without your explicit consent provided through the cookie bar. For additional control, you can also manage your cookie settings through your browser.
For more information about cookies, please visit www.allaboutcookies.org.

Privacy Impact Assessments (PIAs)
We conduct Privacy Impact Assessments for any new technology or process that may impact personal information to ensure compliance with privacy laws.

Contact Information
For questions, concerns, or to exercise your rights under this Privacy Policy, please contact our Privacy Officer:

Elsasoa Jousse
Expertis Solutions Inc.
1155 René-Lévesque Blvd. W, Suite 2500
Montreal, Québec, H3B 2K4, Canada
Telephone: (438) 813-3306
privacyofficer@expertissolutions.com

Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website, with the effective date indicated at the top. This privacy policy was last updated on 2025-01-15.

Challenging Compliance
For questions, concerns, or to exercise your rights under this Privacy Policy, please contact our Privacy Officer (see Contact Information).
If you wish to file a complaint regarding your personal information, you may contact the appropriate privacy regulatory authority.

By using our services or providing us with your personal information, you acknowledge that you have read and understood this Privacy Policy.