Jobs

Start Date: ASAP
Contract Duration: 36 months
Work Schedule: 35 hours/week (7 hours/day, Monday to Friday)
Work Mode: Hybrid (1 day per week on-site at the client’s office)

Role and responsibilities

We are currently seeking a Business and Process Analyst to support the implementation of digital foundations and our client’s technological innovation projects.

More specifically, this contract aims to:

• Mobilize experts in key areas such as artificial intelligence, cloud computing, automation, solution architecture, and digital project management;
• Support the design, development, experimentation, and deployment of shared or reusable technological solutions across public organizations;
• Accelerate the implementation of our client’s innovative projects, including the AI platform, chatbot, and technology innovation lab.

What we need your help with

• Gather, clarify, and formalize business needs with stakeholders;
• Map current business processes and target processes;
• Analyze existing processes and identify automation opportunities;
• Model and document target processes;
• Participate in the selection and application of automation tools;
• Use standardized notations such as Business Process Model and Notation (BPMN) to illustrate processes;
• Identify inefficiencies, redundancies, or automation opportunities;
• Analyze the impact of changes on processes, systems, and organizational roles;
• Collaborate with stakeholders (operational and IT) to gather and clarify requirements;
• Assess feasibility, ROI, and project complexity for automation initiatives;
• Create clear documentation (diagrams, procedures) for design and development purposes;
• Monitor the performance of automated processes and recommend necessary improvements.

Deliverables

• Analysis and recommendation reports;
• Evaluation reports;
• Work plans;
• User principles registry;
• Business rules registry;
• Product backlog;
• Test specifications;
• Business or functional documentation, depending on the work type;
• Detailed specifications for processes to be automated (business rules, exceptions, integrations, data flows).

What we are looking for

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, Engineering, Mathematics, or Pure and Applied Sciences;
• Eight (8) years of experience in Information Technology;
• Five (5) years of experience as a Business Analyst or Process Analyst;
• Completed at least two (2) technological solution development projects as a Business or Process Analyst, with involvement of at least 120 person-days per project;
• Completed at least one (1) process modeling project using BPMN notation;
• Completed at least one (1) process modeling project using Excel and Power BI.